Privacy policy

FUMECRAFT operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). FUMECRAFT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

At FUMECRAFT, we value your trust and are committed to protecting your privacy. This policy explains how we handle, use, and safeguard your personal information when you interact with our website and services.

1. Your Privacy, Our Commitment

Your privacy is important to us. Any personal information you share with FUMECRAFT stays secure and confidential.

  • We do not rent, sell, trade, or share your personal data with anyone for marketing purposes.
  • This includes your contact details, order history, and payment information.

2. Limited Data Access

Within our organization, only a restricted group of authorized employees have access to your personal information — and solely for the purpose of order processing and customer support.

  • Occasionally, we may compile general demographic data (e.g., city-wise order trends) for internal analysis.
  • Such reports never include any personally identifiable information.

3. Information We Collect

To process and deliver your orders, we may collect the following information:

  • Basic details: Name, billing/shipping address, city, state, country, ZIP code, phone number, and email.
  • Order-related information: Products purchased, order history, and preferences.
  • Technical information: IP address, browser type, and device information — used only to improve our website performance and customize your experience.
  • Note: Your IP address does not identify you personally.

4. How We Use Your Information

We use your information only to:

  • Process, confirm, and deliver your orders.
  • Send order updates, payment confirmations, and shipping notifications.
  • Assist you with customer support and service-related queries.
  • Share relevant updates, offers, and newsletters only if you opt-in.

5. Information Sharing

We respect your privacy and never share your personal data except in these cases:

  • With trusted service providers like courier partners, payment processors, and vendors — only to fulfill your order.
  • When required by law, such as for fraud detection, security concerns, or legal compliance.
  • To protect the safety of our website, employees, customers, and associated partners.

6. Your Rights & Data Control

  • You can view, edit, or update your personal information anytime via the Edit Profile option on our website.
  • You may also opt-out of marketing communications by unsubscribing from our emails.

7. Data Security

We use industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected here, along with the last updated date.

Contact Us

For any privacy-related concerns or queries, please reach out to us: fumecraftstore@gmail.com